Monitor the product lifecycle and promote reconditioning or recycling for sustainable, economical, and environmentally responsible management.
For LUNA devices:
• Testing and firmware updates on test benches
• Pallet packaging and depalletising
• Cleaning of bases, power supplies, cords, and plugs
• Replacement of damaged plastic parts
• Battery replacement
For Pendants:
• Cases cleaning
• Replacement of plastic parts if needed
• Replacement of straps and cords
• Battery removal and replacement
• Testing and firmware updates on test benches
• Return to LUNA pack or individual box
Our quality label
for connected telecare devices
Our products are designed to last. Our teams ensure the resilience and availability of your fleet. Data is backed up every 4 hours, and weekly fleet reviews are conducted to keep operations running smoothly.
Designed for longevity, our products come with an extended customer warranty, allowing you to monitor and improve reconditioning and recycling rates while maintaining high material quality.
ⓘ The replacement rate for damaged plastics in LUNA packs is approximately 10% for units under 4 years old and 20% for units over 4 years old.
In France
All our solutions comply with GDPR regulations. Your data is hosted securely in France on dedicated servers and is never sold or used for commercial purposes by third parties. No recordings are made via the cloud.
Your privacy is our priority.
